1. Information We Collect
We collect information you provide directly to us when you create an account, use the Platform, or communicate with us. This includes:
- Account information: Name, email address, phone number, company name, and role
- Deal data: Property addresses, financial projections, rehab budgets, and investment analyses you enter into the Platform
- Payment information: Billing address and payment method details (processed securely through our payment processor, Tilled)
- Usage data: Pages visited, features used, search queries, and interaction patterns collected automatically
- Device information: Browser type, operating system, IP address, and device identifiers
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Platform
- Process transactions and send billing notifications
- Send transactional emails (invitations, deal updates, alerts)
- Provide AI-powered deal analysis and insights
- Generate aggregated market analytics (anonymized)
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share information with:
- Service providers: Third-party services that help us operate the Platform (hosting, payment processing, email delivery, error monitoring, analytics)
- Integration partners: When you explicitly use integrated services (property data lookups, insurance quotes, lending referrals), relevant data is shared with those providers
- Within your organization: Team members within your organization can access shared deal data according to their assigned roles
- Deal room participants: Investors and vendors you invite to deal rooms can access the information you choose to share
- Legal requirements: When required by law, legal process, or government request
4. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption in transit (TLS) and at rest
- Row-Level Security (RLS) for tenant data isolation
- Role-based access controls
- Regular security audits and monitoring
- Secure secrets management via Doppler
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your account information and deal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention, analytics). Anonymized and aggregated data may be retained indefinitely.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of certain data processing activities
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at privacy@dealprop.com.
7. Cookies and Tracking
We use essential cookies for authentication and session management. We use PostHog for product analytics, which may set cookies to track usage patterns. You can control cookie settings through your browser preferences. Disabling essential cookies may impact Platform functionality.
8. Children's Privacy
The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on the Platform and updating the “Last updated” date. We encourage you to review this policy periodically.
10. Contact Us
For questions or concerns about this Privacy Policy or our data practices, contact us at: