90 sec
tenant text → vendor dispatched
24/7
AI intake by SMS, email, web
1-tap
owner approval over threshold
Auto
invoice posted to books

Product · DealProp

Repairs that dispatch themselves.

Tenants text the issue. AI triages it. The right vendor gets the work order with full context. You approve anything over your threshold with one tap. The 11 p.m. tenant call goes away.

WO-3421High · Plumbing
Sink leaking
224 Oak St, Unit 2B
Tenant
Marcus Allen(555) 102-3344
Vendor
J. Ruiz Plumbing
IntakeTriagedDispatchDone

How it works.

01

Tenant texts the issue.

Mrs. Garcia in 224 Oak St 2B texts “kitchen sink is leaking under the cabinet, getting worse.” She can add a photo. DealProp extracts the address from her phone number, identifies the category as plumbing, scores severity as high, and asks one clarifying question if anything is unclear.

02

AI matches a vendor.

DealProp checks your vendor roster, filters by category (plumbing), and matches the closest available vendor. J. Ruiz Plumbing gets a text with the work order, tenant contact, and unit access info. He taps Accept and confirms an ETA of 90 minutes. The tenant gets a confirmation text the moment he accepts.

03

You approve if over threshold.

You set the approval threshold per property — say, $200. Anything under that dispatches without your input. Over that, you get a notification with the estimate, photos, and one tap to approve. The vendor completes, uploads the invoice, and DealProp posts it to your books in the right expense category.

What's included.

Tenants report

  • SMS intake — tenant texts the issue, with photos
  • Email and web portal intake for tenants who prefer those
  • Voice intake for tenants who call the maintenance line
  • AI asks one clarifying question if the report is unclear

AI triages

  • Severity scored: low, medium, high, emergency
  • Category extracted: plumbing, electrical, HVAC, appliance, structural
  • Address and unit pre-filled from the lease
  • Tenant updates the moment a vendor accepts

Vendor dispatched

  • Matched from your vendor roster by category and availability
  • Vendor accepts or declines from a text link
  • Owner approval gate triggers above your dollar threshold
  • Invoice + photos uploaded by the vendor on completion

What you don't have to do anymore.

No more 11 p.m. tenant calls. No more “what was the address?” or “which apartment?” or “hold on, let me check the lease.” The work order has everything the vendor needs the moment they accept.

No more chasing vendors for estimates. No more wondering if the repair got done. No more two-week delays because you missed the call. The platform tracks every step, and you see status the moment it changes.

No more re-typing receipts into QuickBooks. The invoice posts to your books in the right category as soon as the vendor uploads it. No more “was that an operating expense or a capital improvement?” — the AI categorizes it for you, and you can override.

You set the rules. DealProp handles the calls.